Vascular Wear – Returns Policy
Q. What is your return policy?
A. We operate a “no quibble’ exchange or refund guarantee. If you are not happy with your purchase just return it, in its original and unworn condition, within 14 days of receipt and we will either send out replacement goods or refund you the purchase price excluding delivery cost.
Q. How do I return an item to you by post?
A. Returning your item is simple. Please fill out the returns form provided inside your delivery, place this form in with your item(s) and seal in the returns bag provided. Take this bag to your local PostOffice and they will take care of the rest.
Q. I returned my order. How long will the refund take?
A. We will endeavour to refund you within 7 working days upon receiving the parcel.
All goods will be inspected on return. The goods are your responsibility until they reach our warehouse, so make sure it’s packed up properly and can’t get damaged on the way!
Q. Will my postage be refunded?
A. Your postage will not be refunded, only the full value of the item you purchased.
Q. Do I have to pay for my returns?
A. Returning your item is FREE of charge using the Prepaid Sticker provided with your delivery.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.